SCB citizen charter remains on paper, civic plaints pile up

A missing citizen charter has added to the woes of Secunderabad Cantonment Board (SCB) residents. Unlike in neighbouring Greater Hyderabad Municipal Corporation (GHMC) limits, the charter in Cantonment remains only on paper, with its details not publicly displayed anywhere — inside or outside the SCB office. Result: Officials have no accountability, which in turn leads to inordinate delays in getting any work done, argue locals.

SCB citizen charter remains on paper, civic plaints pile up
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A missing citizen charter has added to the woes of Secunderabad Cantonment Board (SCB) residents. Unlike in neighbouring Greater Hyderabad Municipal Corporation (GHMC) limits, the charter in Cantonment remains only on paper, with its details not publicly displayed anywhere — inside or outside the SCB office. Result: Officials have no accountability, which in turn leads to inordinate delays in getting any work done, argue locals.